Ponder’s Divisions
Office Products
Office Furniture
Commercial Printing
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Rubber Stamps
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Janitorial Supplies
Break Room Supplies
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Customer Survey
INVOICE #:
VENDOR NAME:
CUSTOMER NAME:
AGENCY:
PHONE:
RATE THE PERFORMANCE OF YOUR OFFICE SUPPLY VENDOR
USING THE FOLLOWING SCALE:
Poor = 1 Fair = 2 Good = 3 Very Good = 4 Excellent = 5 Not Applicable = N/A
Timeliness
Was your order received within three days?
1
2
3
4
5
NA
Product/Quality
How well did the quality of products meet your satisfaction?
1
2
3
4
5
NA
Service
How would you rate Customer Service and/or your Account Manager?
1
2
3
4
5
NA
Invoice Accuracy
Does the vendor regularly produce invoices that accurately show the products and prices you have ordered?
1
2
3
4
5
NA
Web Site
Is the web site easy to use?
1
2
3
4
5
NA
Overall Service
What is your overall perception of the performance of this Office Supply vendor?
1
2
3
4
5
NA
COMMENTS:
EZ Order On-Line
Commercial Customers
EZ Ordering
GSA Customers
EZ Ordering
State of Georgia
EZ Ordering
General
Information
Customer
Survey
Georgia City Gov’t
EZ Ordering
Georgia County Gov’t
EZ Ordering
Georgia Schools
EZ Ordering
E-mail
Account Setup
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