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Customer Survey

INVOICE #:   
VENDOR NAME:   
CUSTOMER NAME:   
AGENCY:   
PHONE:   

RATE THE PERFORMANCE OF YOUR OFFICE SUPPLY VENDOR
USING THE FOLLOWING SCALE:

Poor = 1   Fair = 2    Good = 3    Very Good = 4    Excellent = 5    Not Applicable = N/A

Timeliness Was your order received within three days?
Product/Quality How well did the quality of products meet your satisfaction?
Service How would you rate Customer Service and/or your Account Manager?
Invoice Accuracy Does the vendor regularly produce invoices that accurately show the products and prices you have ordered?
Web Site Is the web site easy to use?
Overall Service What is your overall perception of the performance of this Office Supply vendor?

COMMENTS:   

          

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